Refund Policy

Dash publishes this U.S. policy for customers shopping for DASH kitchen products at bydrshv.shop.

Under the service standards published at bydrshv.shop, within our service framework, in practical terms, the following terms describe how our store handles your order and requests.

Refund Timing

As applied to this U.S. store at bydrshv.shop, within our service framework, for customers using this store, after an approved return is received and inspected, the refund is issued to the original payment method within 10 business days. Your bank or card provider may require additional posting time.

30-Day Returns and Exchanges

Within our service framework, when using our services, you may request a return or exchange within 30 days after delivery. Contact us at Support@bydrshv.shop before sending an item back so we can authorize the return and provide instructions.

Return Shipping

Within the customer process available at bydrshv.shop, within our service framework, for clarity, our store pays return shipping for approved change-of-mind returns and for damaged, defective, incorrect, or missing-item claims. The default return address is 1739 16th St NW, Washington, District of Columbia, 20009, US. Do not send a return until instructions are issued.

Cancellations

For purchases and requests handled through bydrshv.shop, within our service framework, as part of our service approach, you may ask to cancel before shipment. Once an order has shipped, it is handled under this Refund Policy.

Within our service framework, for transparency, email: Support@bydrshv.shop
Phone: (605) 289-3077
Address: 1739 16th St NW, Washington, District of Columbia, 20009, US

Return Condition

For activity connected with bydrshv.shop, within our service framework, for day-to-day ordering, items should be returned with the included components and proof of purchase. Custom products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not eligible for change-of-mind returns. These limits do not reduce your rights when an item is damaged, defective, incorrect, or incomplete.